How to manage the financial history, balance

First, please log in Shippo account, on the “main interface” click on the finance section as instructed below.

  • Value column: Represents all customer transactions with shippo, in the “value” column with two values specified by shippo, the word “green” represents a positive amount (the amount Shippo holds of the customer), “red” represents a negative value (the amount that Shippo will collect from the customer).
  • Balance Column: There are two negative values (the customer’s money in the shippo is missing), the positive value (the customer still has the money in the shippo), the calculation “balance” is shown in the table below: